What type of photo should I send in?
The closer the shot is to the subject matter, the finer the detail your personalized image within crystal will be. Pictures high in contrast turn out superior.
What size and format can my photo be?
Any photo size will work for the laser engravings. Simply scan the image if it isn't already a digital image and submit to firstname.lastname@example.org. We will scale it to the size of the crystal. Please send your photos in the acceptable formats which are: JPG, JPEG, AND PNG. GIF files tend to be small and are not recommended.
Can my photo be edited?
We apply a rectangular crop to your photo to effectively size and remove from the sides unnecessary space wastage. By submitting a photo to us you authorize our professional engravers to use discretion and crop your photos with your notification.
Will any photo we provide be accepted by ATK 3D?
User Supplied Information: ATK 3D Crystals does not want to receive confidential or proprietary information. You agree that any material, information, or data you transmit to us will be considered non-confidential and non-proprietary. If you supply any information or material through the Site, email, OR published contact phone numbers on this website, you guarantee to us that you have the legal right to provide such material, and that it will not violate any law or the rights of any person or entity.
Any legal challenge shall ensure to the benefit of ATK 3D Crystals and its directors, executors, administrators, employees, and other legal representatives.
How long does it take to receive our order?
On average please allow up to 7 days for your order to be complete and 3-5 days for shipping. Anytime in doubt just give us a call. We provide tracking and insurance for all of our shipments upon arrival of your package.
What is the difference between 2D & 3D?
2D Crystals are your exact photos you have sent just the way they are. You can see the image from the front and the reverse image from the back. The image will never wear, tear, or fade away and is within the crystal forever. 3D Crystals are focused mainly on the face of the image. We add depth to the facial features to actually create a profile of the face and laser the 'head' and partial 'bust' within crystal. We remove all backgrounds as the focus is on the 3D facial impression(s). The final result is a 3D is very human like. You will be about to watch the object inside of the crystal from all angles and directions, not to mention the movement of the head of the image in various directions.
Do you offer discounts for bulk orders?
Yes, we do. Discounts depend on the quantity & the crystal model being ordered. Please contact us directly to discuss this matter.